Business-to-business (B2B) e-commerce refers to the electronic exchange of products,

The order manager will then send order data to the warehouse or fulfillment department, letting it know the product or service can be dispatched to the customer. At this point tangible or digital products may be shipped to a customer, or access to a service may be granted.

Platforms that host e-commerce transactions include online marketplaces that sellers sign up for, such as Amazon; software as a service (SaaS) tools that allow customers to "rent" online store infrastructures; or open source tools that companies manage using their in-house developers.


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